Articles

ATMIA Conference 2008 opens in New Orleans

Rain or shine

Across the hall, another exhibit is catching the eyes of attendees. Jeff Duggin, a sales engineer for Diamond Kiosk, is showing off his company’s latest prototype — the “Roll-Up Surround” (RUS) enclosure.

The RUS enclosure operates almost like a mini-garage, with a metal door that can be lowered over the front of the kiosk to protect it from the harmful effects of weather. The enclosure is equipped with motion sensors, enabling it to seal the door automatically if it hasn’t been accessed after a pre-specified period of time. Users who want to use the machine after the door has closed can open it again by pressing a button on the enclosure.

“The main thing is to keep the ATM completely away from the elements,” Duggin said, adding that other enclosure companies tried to solve the problem simply by placing a weather-resistant flap in front of the kiosk.

“This way, you don’t have to worry about somebody not putting the flap back in the right place,” he said of Diamond Kiosk’s solution.

Press Release

Times Have Changed – ATM Kiosks That Pay for Themselves

The “Diamond Virtual Technician” is one of the newest and most innovative patent pending products, from ACE Machine’s “Diamond Kiosks and Surrounds” product line, the same company that brought the first fully automated roll-up-surround (RUS) to market.

For many years, ATM kiosks were a cost of doing business but apparently times have changed. The “Diamond Virtual Technician” is an option, with Diamond Kiosks and Surround products, that was designed to further separate their products from the competition’s by creating the only kiosk that can actually help pay for itself over a period of time. Yes, you read that correctly. Kiosks helping to pay for themselves!

“How exactly is this done?” you may be asking. The “Diamond Virtual Technician” is a device that will automate the process of switching your air conditioner off and turning your heater on and back as many times as required due to seasonal changes and inclement weather patterns. This eliminates your need to send out a service technician. The “Diamond Virtual Technician” has add-on devices that can even shut your equipment down should the temperature or humidity inside the kiosk reach a detrimental level.

Some of the benefits to operating a “DVT,” as Diamond Kiosks’ sales engineer Jeff Duggin refers to them, are that they help to:

Reduce utility costs

Reduce 1^st and 2^nd line maintenance calls

Eliminate human error as well as man hours

Eliminate equipment damage and failure

Extend the life of ATMs, camera systems, alarms, etc

Ensure revenues and consumer confidence

The savings that are seen from using “DVTs” do vary from company to company. Some of the determining factors are the type of equipment being protected, cost of service tech calls, climate, cost of payroll and man hours, cost of utilities, surcharge levels, and transaction counts. Although variable, savings could reach from $1000.00 to over $5000.00 per location.

Diamond Kiosks and Surrounds are actually offering the “DVTs” for existing ATM Kiosk locations as a way to attract new customers. If you are interested you can visit their website at www.diamondkiosks.net or call Jeff or Lori at 1-800-361-7548.

I’d have to say they’ve accomplished what they set out to do. Although, I think instead of separating themselves from their competition, they decided to leave the minors and play in the big league.